Using this Website indicates that you accept our terms and conditions as set out below,regardless of whether or not you choose to register with us. If you do not accept these terms and conditions, please do not use this Website.
1. About Us
2. Shipping Destination & Policy
We ship worldwide however there are some restrictions placed on the extent to which we accept orders from specific countries. A list of all our shipping destinations, costs and delivery times can be found on our delivery information page.
If you order products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount.
Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
Shipping times stated are guide line time frames and can vary due to disruption. weather or postal strikes which we have no control over.
3. Your required Status
By placing an order through our site, you warrant that:
You are legally capable of entering into binding contracts;
You are at least 18 years of age; and,
You are resident in one of the Serviced Countries.
4. Terms of Sale
Please note that before placing an order with us, you will be asked to agree to these Terms of Sale by ticking a box just before you checkout. Please understand that if you refuse to accept these Terms of Sale, you will not be able to order from our Website.
All Products displayed on our website are subject to availability and all orders are subject to acceptance.
When you are ready to make a purchase, please click on 'Add To Cart' to add the product you wish to purchase to your shopping cart. Then proceed by clicking 'Checkout' to log into our secure servers to complete your order.
You will be asked for your email address to proceed. At this point, you do not have to create an account with us but we do require an email address to process your order.
If you have already registered with us you may enter your sign-in details to access your account.Our website provides customers with a secure ssl encrypted lock for safer browsing and shopping.The secure ssl logo will be clearly displayed on the checkout screen and the lock symbol displayed clearly at the top of your browser.
You will be required to enter a delivery and billing address details for a first time order, or if you do not have an account. If you have an account, you can use the address details from your account or add a new delivery address. You will then be required to enter your payment details. At present we do not retain payment details so you will need to enter these each time you place an order. with us.On placing an order you will be directed to a secure paypal login screen.You do not have to have a paypal account to shop with us. You will also be able to check out as a guest.
After placing you order, you will receive an e-mail from us acknowledging that we have received your order. This email does not mean that your order has been accepted. Your order constitutes as an offer to us to buy a product. Please check any spam folders you may have for order communications. All orders are subject to availability and acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched. The contract between us will only be agreed when we send you the dispatch confirmation.
We will not process your order until payment has been received in full in.
If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the products to us in accordance with our Returns Policy click here.
The Contract will relate only to those products whose dispatch we have confirmed via a dispatch confirmation email. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate dispatch confirmation email.
We have the right to refuse any order made by you for any reason.
When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.
All prices are Non inclusive of UK VAT (but do not include delivery charges which will be added to your cart total prior to you placing your order).
Your payment card or Paypal account will be debited on despatch of your items but we may pre-authorise your card when you place the order.
If there are problems with your order (for example, the products you wanted to order go out of stock, or we are unable to fulfill all item (s) contained within your order, or if the price has changed), you will be contacted by a member of staff from the The Accessory Vault Customer Service team.
If you have any problems with your order, please contact our Websites Customer Service team at email@example.com or directly through direct message on our contact us form here. We are open from 9:00am to 7:30pm GMT Monday to Friday and 9am to 6pm GMT Saturday and Sunday.
The images of the products on the website are for illustrative purposes only. Even though we make every effort to display the colours as accurately as possible, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products. Therefore your products may vary slightly from those images shown.
Whilst we try and ensure the information contained on the website is accurate and up to date, we will not be responsible for any inaccuracies in the information. Our liability to you as explained above remains unaffected by this.
All prices advertised are subject to changes.Only one promotion code can be used per order.
Please be advised that we are unable to rectify mistakes if your order has been already processed so please do check it carefully before checking out.
Ownership of the products will pass to you upon receipt of delivery.For a full breakdown of costs and shipping destinations please see our shipping information policy here
6. Consumer Rights
As a Consumer, you may cancel the Contract at any time within seven days, beginning on the day after you received the products. If you are an EEA Consumer, as per the agreement, you may cancel a Contract any time within 14 days. In this case, you will receive a full refund of the price paid for the products in accordance with our Returns Policy This does not affect your statutory rights.
7. Our Returns & Exchange Policy
For full details on refunds and our exchange policy, please refer to our Returns Policy
8. Gift Vouchers
The Accessory Vault gift vouchers are sold in pounds sterling only and may be exchanged for goods on The Accessory Vault website. They cannot be exchanged for cash or replaced if lost and may be exchanged for goods of a higher value on payment of the difference. The Accessory Vault gift vouchers are currently only valid in the UK.
The Accessory Vault gift vouchers are available via an online download. Once paid for through the checkout process the gift voucher will be sent to the recipient of a confirmed email address.
You agree to indemnify, defend without prejudice The Accessory Vault Ltd, its directors, officers, employees and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.
10. Our Liability
personal injury or death resulting from our negligence;
fraud or fraudulent misrepresentation; or
any matter for which it would be illegal for us to exclude, or to attempt to exclude, our liability.
11.. Intellectual Property Rights
All Intellectual Property Rights in connection with this website The Accessory Vault and the products, images, logos, designs and content therein shall be owned by The Accessory Vault absolutely and will be subject to copyright protection.
12.. Right To Vary our Terms And Conditions
We have the right to revise and amend our terms and conditions from time to time to reflect the changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities or for any other reason in our sole discretion which we decide.
You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), we may notify you of the change to those policies or these terms and conditions before we send you the dispatch confirmation (in such case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within ten working days of receipt by you of the products).